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LG Telepresence

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Telepresence - VisualSupport RemoteCall allows support representatives and their customers to collaboratively support iOS devices (iPhones & iPads).

Below are the necessary steps to use VisualSupport - RemoteCall.

Test Instruction:
[ PC Side ]
1. RemoteCall Install (PC Application)
A. Open a web browser and move to: https://telepresence.lge.com:8080/viewer/download
2. Download the RemoteCall Installer.
3. Run the RemoteCall Installer.
4. Once installed, run RemoteCall.
A. After that, run the program
B. Please refer manual(page4 ~ 5)
C. Manual: https://telepresence.lge.com/update/telepresence_Manual.pdf
5. Enter the user ID and password, then click ‘Login’.
A. ID: appletest
B. PW: 222222
6. Click 'Start'
7. Standby to Connect.

[ Mobile Side ]
1. Launch the App
A. Tap the ‘LG Telepresence’ icon to launch the application
2. Enter the 6-Digit Connection Code
A. Enter the 6-Digit Connection Code(PC Connection Code) into the mobile app, then tap ‘OK’
3. Tap ‘Agree’ to continue.
A. Please refer manual(page7 ~ 8)
B. Manual: https://telepresence.lge.com/update/telepresence_Manual.pdf

For more information regarding the installation process or how to use LG telepresence - RemoteCall, please refer to the documents listed below.

1. RemoteCall Installer (PC Application)
A. URL: https://telepresence.lge.com:8080/viewer/download
2. User Manual (For Testing Purposes)
A. Manual: https://telepresence.lge.com/update/telepresence_Manual.pdf
3. Demo Video
A. https://drive.google.com/file/d/1wncEfxihCXTRWUNGs-aw7dq2SN6Jor9B/view?usp=sharing
4. DemoAccount(PC app ID/PW)
A. ID : appletest
B. PW : 222222
このアプリはiPhone、iPadの両方に対応しています。
カテゴリー
仕事効率化
リリース
2019/4/21
更新
2019/5/24
バージョン
6.0.15006
言語
サイズ
32 MB
条件
このバージョンの新機能
- Other minor bug fixes
スクリーンショット - iPhone | iPad
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スクリーンショット - iPhone | iPad
  • https://is5-ssl.mzstatic.com/image/thumb/Purple113/v4/b3/8a/b8/b38ab8ab-dd20-02d3-bd66-5c552aadeecb/pr_source.png/552x414bb.png
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  • https://is4-ssl.mzstatic.com/image/thumb/Purple123/v4/4c/ba/0b/4cba0b39-635e-66aa-d7f4-ac8b0b9b3a4d/pr_source.png/552x414bb.png
  • https://is3-ssl.mzstatic.com/image/thumb/Purple113/v4/0f/8a/b9/0f8ab94f-eb56-4a74-d84c-dbf7a8f1e14b/pr_source.png/552x414bb.png
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